High quality, dependable air compressors supplied by General Air Products rarely have any installation start-up issues that are caused by the compressor itself; however, there is an occasional installation issue that results in a troubleshooting phone call.
The #1 issue that accounts for 90% of our troubleshooting calls is actually one that we are unable to control - job site electrical issues. Fortunately we are able to help you with these issues whenever they occur.
There are many electrical issues that can affect compressor performance. Two issues we see most often are: 1) the wire gauge is insufficient for the length of the wire run; and 2) the line voltage is not compatible with how the motor is wired (most motors are dual or tri-voltage motors that can be rewired to operate at different line voltages - Except Oil-less 1 Phase tank units cannot be rewired for 208v).
Please scroll down to view our electrical check guides for our compressors to avoid a potentially time consuming problem at start-up.
- "3 Minute Electrical Check for Tank Mounted Air Compressors" : This guide should be used for all of our OLT Series (Oil less Tank Mount) and LT Series (Lubricated Tank Mount) units.
"30 Minute Electrical Check for Riser & Base Mounted Air Compressors" : This guide should be used for all of our OL Series (Oil less Riser Mount) and L Series (Lubricated Base Mount) units.
Also, don't forget to have a look at the step-by-step wiring guides offered for each model of our compressors in the Wiring Guide section of our web site. Inside each you will find pictures and detailed instructions on how to properly wire your General Air Products Fire Protection Air Compressor.
One final word - please call us if you have any problems with installing or operating our equipment. We are always happy to assist! - 800-345-8207.